IDSubmitterSubmit DateTitleTypeUpdate DateNext ActionNADPriorityAssigneesCCsResourceResource GroupSupport CenterVirtual OrganizationSubmitted ViaGGUS Ticket TypeGGUS Ticket IDSNOW Ticket ID
32676Kevin Retzke2017-02-14ITB RabbitMQ server downProblem/Request2017-02-20Check for update2017-02-24NormalChristopher Pipes
Kyle Gross
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
12982Richard T. Jones2012-11-13OSG:OSG User Certificate Request for Richard T. JonesProblem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
13177Frank J Nagy2012-12-12OSG:Fermilab User Certificate Request for Frank J NagyProblem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilabFermilabOIM/CertManager(user)N/AN/AN/A
13318Arthur Kreymer2013-01-07OSG:Fermilab User Certificate Request for Arthur KreymerProblem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilabFermilabOIM/CertManager(user)N/AN/AN/A
13346Matthew Shepherd2013-01-10OSG:Gluex User Certificate Request for Matthew ShepherdProblem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AGLUEXGluexOIM/CertManager(user)N/AN/AN/A
13553Matyas Selmeci2013-02-01OSG:GLOW User Certificate Request for Matyas SelmeciProblem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AGLOW-TECHGLOWOIM/CertManager(user)N/AN/AN/A
16166Nathaniel Thomas Howard2013-07-26User Certificate Request for Nathaniel Thomas Howard(VO:FusionGrid)Problem/Request2017-02-20Requester to download certificate2017-02-28NormalAlain Deximo(Hidden)N/AN/AFusionGridFusionGridOIM/CertManager(user)N/AN/AN/A
17870Clayton Bagwell2013-11-13User Certificate Request for Clayton Bagwell(VO:NERSC)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ANERSCNERSCOIM/CertManager(user)N/AN/AN/A
17979Alain Deximo2013-11-19User Certificate Request for Alain Deximo(VO:OSG)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-22NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
18401Nikolai Mokhov2013-12-16User Certificate Request for Nikolai Mokhov(VO:Fermilab)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilabFermilabOIM/CertManager(user)N/AN/AN/A
18412Jeremy Garmeson Fyke2013-12-16User Certificate Request for Jeremy Garmeson Fyke(VO:ORNL)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AORNLORNLOIM/CertManager(user)N/AN/AN/A
18662Zach Miller2014-01-07User Certificate Request for Zach Miller(VO:GLOW)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AGLOW-TECHGLOWOIM/CertManager(user)N/AN/AN/A
18739Jinbo Xu2014-01-13User Certificate Request for Jinbo Xu(VO:Engage)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AN/AN/AOIM/CertManager(user)N/AN/AN/A
21871Kyle Gross2014-07-21User Certificate Request for Kyle Gross(VO:MIS)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AOSG-GOCMISOIM/CertManager(user)N/AN/AN/A
23530Jeffrey Michael Dost2014-12-16User Certificate Request for Jeffrey Michael Dost(VO:MIS)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AOSG-GOCMISOIM/CertManager(user)N/AN/AN/A
23658Mengxing Cheng2015-01-05User Certificate Request for Mengxing Cheng(VO:OSG)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
23682Andrew Cudd2015-01-07User Certificate Request for Andrew Cudd(VO:T2K)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AT2KT2KOIM/CertManager(user)N/AN/AN/A
23915Thomas Puetterich2015-02-03User Certificate Request for Thomas Puetterich(VO:FusionGrid)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFusionGridFusionGridOIM/CertManager(user)N/AN/AN/A
24000Josh Samuelson2015-02-10User Certificate Request for Josh Samuelson(VO:HCC)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AOSG-GOCHCCOIM/CertManager(user)N/AN/AN/A
27458Horst Severini2015-11-17[Usatlas-grid-l] Adding support for LIGOProblem/Request2017-01-25Check for update2017-02-23NormalKyle Gross(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
28050Bastien Llamas2016-01-04User Certificate Request for Bastien Llamas(VO:SCDA)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ASCDASCSCDAOIM/CertManager(user)N/AN/AN/A
28257Guy Adams2016-01-20User Certificate Request for Guy Adams(VO:OSG)Problem/Request2017-02-22Awaiting for user to renew cert2017-02-22NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
28196Andy Wettstein2016-01-13User Certificate Request for Andy Wettstein(VO:OSG)Problem/Request2017-02-22Awaiting for user to renew cert2017-02-22NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
28231Marc W. Mengel2016-01-17User Certificate Request for Marc W. Mengel(VO:Fermilab)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilab_FIFE_OffsiteFermilabOIM/CertManager(user)N/AN/AN/A
28232Laura Mengel2016-01-17User Certificate Request for Laura Mengel(VO:Fermilab)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilab_FIFE_OffsiteFermilabOIM/CertManager(user)N/AN/AN/A
28359Xinyang Lu2016-01-29User Certificate Request for Xinyang Lu(VO:DES)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ADESDESOIM/CertManager(user)N/AN/AN/A
28347Durga Rajaram2016-01-29User Certificate Request for Durga Rajaram(VO:Fermilab)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilab_FIFE_OffsiteFermilabOIM/CertManager(user)N/AN/AN/A
28362Eric Manuel Pereira2016-01-29User Certificate Request for Eric Manuel Pereira(VO:OSG)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
28402Erin Grasmick2016-02-02User Certificate Request for Erin Grasmick(VO:GLOW)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AGLOW-TECHGLOWOIM/CertManager(user)N/AN/AN/A
28462NISAR NELLIKUNNUMMEL2016-02-10User Certificate Request for NISAR NELLIKUNNUMMEL(VO:Belle)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AGGUSBelleOIM/CertManager(user)N/AN/AN/A
28499David Sweigart2016-02-13User Certificate Request for David Sweigart(VO:Fermilab)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFermilab_FIFE_OffsiteFermilabOIM/CertManager(user)N/AN/AN/A
28489Philipp Lauber2016-02-12User Certificate Request for Philipp Lauber(VO:FusionGrid)Problem/Request2017-02-20Awaiting for user to renew cert2017-02-27NormalAlain Deximo(Hidden)N/AN/AFusionGridFusionGridOIM/CertManager(user)N/AN/AN/A
30138Elizabeth Prout2016-06-06Investigate status of Accounting WebProblem/Request2017-02-16discuss on doc call2017-02-24NormalChristopher Pipes
Elizabeth Prout
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
30155Elizabeth Prout2016-06-06Investigate the status of Storage webProblem/Request2017-02-16Check with software folks2017-02-24NormalChristopher Pipes
Elizabeth Prout
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
30756Derek Weitzel2016-07-29IPv6 Address for collector.opensciencegrid.org, but not listening to ipv6Problem/Request2016-08-31ENG Action2016-07-29NormalThomas Lee(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
31212Sarah Schmiechen2016-09-12DNS issues with issuing Host Certs via CILogonProblem/Request2016-12-19ENG Action2016-09-12NormalMarina Krenz
Thomas Lee
Scott Teige
Sarah Schmiechen
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
31257Shawn McKee2016-09-16Update perfSONAR event-types that the OSG RSV probes will gatherProblem/Request2017-02-14Scott to update production (psds0) on next update window2017-02-21NormalVince Neal
Thomas Lee
Scott Teige
Software Support (Triage)
Edgar Fajardo
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
31438Shreyas Bhat2016-10-06Wisconsin nodes' host description doesn't match OIM - any reason for that?Problem/Request2017-02-21ENG Action2017-02-23NormalElizabeth Prout
GLOW-TECH
Brian Lin
(Hidden)CHTC and BATLAB OSG MirrorCHTCGLOW-TECHGLOWGOC Ticket/submitN/AN/AN/A
31488Scott Teige2016-10-13Testing ticketing for CSIUProblem/Request2016-10-13ENG Action2016-10-13NormalOSG-GOC
Scott Teige
(Hidden)CSIU SubmitCSIU ServicesOSG-GOCCSIUGOC Ticket/submitN/AN/AN/A
31584Rob Quick2016-10-20Email IssuesProblem/Request2017-02-17WIP2017-02-27NormalVince Neal
Kyle Gross
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
31831Lukas Nellen2016-11-09HAWC interest in using cvmfsProblem/Request2016-11-10WIP2016-11-11NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32030Kenneth Herner2016-12-02NOvA seeing hundreds of waiting glideins at SMUProblem/Request2017-02-10Amit Please Review2017-02-13NormalUSATLAS (BNL Prod)
Vince Neal
(Hidden)SMU_ManeFrame_CESMU_HPCUSATLASNovaGOC Ticket/submitN/AN/AN/A
32134Kevin Retzke2016-12-13Create virtual host and user(s) for GRACC on production RabbitMQProblem/Request2017-02-15ENG Action2016-12-13NormalMarina Krenz
Scott Teige
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32147Douglas Johnson2016-12-15Supporting OSG VOProblem/Request2017-02-16Gliden Support Review2017-02-16NormalChristopher Pipes
OSG Glidein Factory Support
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32162Kenneth Herner2016-12-19Enable new JINR HTCondorCE in ITB factoryProblem/Request2017-02-16WIP2017-02-24NormalVince Neal
OSG Glidein Factory Support
(Hidden)UCSD glideinUCSD glideinosg-glidein-factoryMISGOC Ticket/submitN/AN/AN/A
32197Rob Quick2016-12-23Non Cancer jobs on Cancer ComputerProblem/Request2017-02-17SBGrid Admins Please Review2017-02-24NormalVince Neal
CSC
(Hidden)CancerComputer_Miron_CECancerComputer_MironCommunity Support CenterSBGridGOC Ticket/submitN/AN/AN/A
32225Steve Timm2016-12-28Grid admin changes at FNALProblem/Request2016-12-28ENG Action2016-12-28NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32233Susan Sons2016-12-30Request to Add Susan Sons to SMS notification for critical security incidentsProblem/Request2017-02-16Susan Please Review2017-02-24NormalVince Neal
Sarah Schmiechen
Scott Teige
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32263Stephen Fralich2017-01-05Glidein Jobs Not Picking Up WorkProblem/Request2017-02-10Test GLIDEIN_CPUS = auto in glideinWMS 3.2.172017-02-17NormalVince Neal
UW-IT
(Hidden)Hyak_CEHyakUW-ITOSGGOC Ticket/submitN/AN/AN/A
32317Shreyas Bhat2017-01-10GA Tech probe reporting 1970-01-01 Job Start TimeProblem/Request2017-02-21ENG Action2017-02-22NormalElizabeth Prout
Advanced LIGO
Software Support (Triage)
Brian Lin
(Hidden)Georgia_Tech_PACE_CE_1Georgia Tech PACEAdvanced LIGOLIGOGOC Ticket/submitN/AN/AN/A
32330Andrew Melo2017-01-12New CE for vanderbiltProblem/Request2017-02-17Check for update2017-02-16ElevatedUSCMS Tier 2
GGUS (Prod)
Christopher Pipes
(Hidden)N/AVanderbiltUSCMS_Tier2CMSGGUSUSER125451N/A
32342Jeff Porter2017-01-13HTCondor-CE or Submit host configuration problemProblem/Request2017-02-17ENG Action2017-02-21NormalVince Neal
Software Support (Triage)
Brian Lin
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32710Shawn McKee2017-02-19OSG production networking data publication to CERN's AMQ bus has stopped againProblem/Request2017-02-21ENG Action2017-02-19NormalVince Neal
OSG-GOC
(Hidden)psds0Perfsonar componentsOSG-GOCOpsGOC Ticket/submitN/AN/AN/A
32463Andrew Malone Melo2017-01-24Twiki is downProblem/Request2017-01-24ENG Action2017-01-24NormalScott Teige(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32470Svenja Pflitsch2017-01-25Failing workflows at T2_US_MITProblem/Request2017-02-16Check for update2017-02-17ElevatedUSCMS Tier 2
GGUS (Prod)
Christopher Pipes
Vince Neal
(Hidden)N/AMIT_CMSUSCMS_Tier2CMSGGUSUSER126153N/A
32480Ryu Sawada2017-01-26Request of inputs for new sites monitoringProblem/Request2017-02-20TX Incoming2017-02-27NormalUSATLAS (BNL Prod)
GGUS (Prod)
Elizabeth Prout
(Hidden)N/ABNL-ATLASUSATLASATLASGGUSUSER126183N/A
32520Majid Arabgol2017-01-30LSST flock_to settingProblem/Request2017-02-21ENG Action2017-02-22NormalElizabeth Prout
LSST Support Center
(Hidden)N/AN/ALSSTLSSTGOC Ticket/submitN/AN/AN/A
32513Lisa Giacchetti2017-01-30VO-Package Update: Remove Italian INFN VOMS servers from GUMSProblem/Request2017-02-16Monitor for next VO-Package Update2017-02-20NormalChristopher Pipes
Vince Neal
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32493Graham Allan2017-01-26Host Certificate Request by Graham Allan(Guest)Problem/Request2017-02-20GridAdmin to verify requester2017-02-27NormalAlain Deximo(Hidden)N/AN/AN/AN/AOIM/CertManager(host)N/AN/AN/A
32524Shreyas Bhat2017-01-30NERSC-PDSF Reporting Account Failure dated 2017-01-24Problem/Request2017-02-10Please Review2017-02-13NormalVince Neal
NERSC
(Hidden)NERSC-PDSFNERSC-PDSFNERSCNERSCGOC Ticket/submitN/AN/AN/A
32599Marty Kandes2017-02-03UConn-OSG_CE - Glideins unable to run HTCondor / Authentication ErrorsProblem/Request2017-02-21ENG Action2017-02-22NormalElizabeth Prout
GLUEX
Thomas Lee
(Hidden)UConn-OSG_CEUConn-OSGGLUEXGluexGOC Ticket/submitN/AN/AN/A
32613Derek Weitzel2017-02-06Jira Support expiredProblem/Request2017-02-21ENG Action2017-02-23NormalElizabeth Prout
Sarah Schmiechen
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32645Douglas Johnson2017-02-10PhEDEx 4.2.1 unknown optionsProblem/Request2017-02-17TX Incoming2017-02-20ElevatedUSCMS_Tier3
GGUS (Prod)
Christopher Pipes
Kyle Gross
(Hidden)N/AUColorado_HEPUSCMS_Tier3CMSGGUSUSER126556N/A
32545Venna Wang2017-02-01User Certificate Request for Venna Wang(VO:SCDA)Problem/Request2017-02-20Requester to download certificate2017-02-28NormalAlain Deximo(Hidden)N/AN/ASCDASCSCDAOIM/CertManager(user)N/AN/AN/A
32591Majid Arabgol2017-02-02create an entry for new gatekeeper for T2_US_PurdueProblem/Request2017-02-20TX Incoming2017-02-22ElevatedUSCMS Tier 2
GGUS (Prod)
Elizabeth Prout
(Hidden)N/APurdue-HadoopUSCMS_Tier2CMSGGUSUSER126334N/A
32606Grace Jane Gollinger2017-02-06User Certificate Request for Grace Jane Gollinger(VO:T2K)Problem/Request2017-02-20RA/Sponsors to verify requester2017-02-27NormalAlain Deximo(Hidden)N/AN/AT2KT2KOIM/CertManager(user)N/AN/AN/A
32640Nicholas Samuel Hill2017-02-09Help downloading osg-ca-certs and osg-client ro run Globus for data downloadProblem/Request2017-02-21Alain Review2017-02-27NormalChristopher Pipes
Alain Deximo
(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32605Xiaohu.Sun2017-02-06UPITT transfer failures (connection error)Problem/Request2017-02-20TX Incoming2017-02-22ElevatedUSATLAS (BNL Prod)
GGUS (Prod)
Christopher Pipes
Elizabeth Prout
(Hidden)N/AUPittTier3USATLAS_Tier3ATLASGGUSTEAM126396N/A
32643Tim Cartwright2017-02-10OSG-SITES delivery failure to an email addressProblem/Request2017-02-17ENG Action2017-02-13NormalKyle Gross(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32618Lee Albee2017-02-07User Certificate Request for Lee Albee(VO:SCDA)Problem/Request2017-02-20RA/Sponsors to verify requester2017-02-27NormalAlain Deximo(Hidden)N/AN/ASCDASCSCDAOIM/CertManager(user)N/AN/AN/A
32621Tanya Levshina2017-02-07gratia slurm probe stop reporting in JulyProblem/Request2017-02-20ENG Action2017-02-22NormalElizabeth Prout
CSC
Carl Edquist
(Hidden)U of U Compute ElementCHPC GroupCommunity Support CenterOSGGOC Ticket/submitN/AN/AN/A
32639Jeny Teheran2017-02-09OSG-SEC-2017-02-09 Attacks on Hadoop installationsSecurity_Notification2017-02-17ENG Action2017-02-24NormalRob Quick
Kyle Gross
(Hidden)N/AN/AN/AN/AGOC Ticket/securityannounceticketN/AN/AN/A
32628Jose Caballero2017-02-08running ATLAS jobs opportunistically at HOSTED_STANDFORDProblem/Request2017-02-20ENG Action2017-02-22NormalElizabeth Prout
UC CI
(Hidden)HOSTED_STANFORDSTANFORD_HOSTED_BOSCO_CEUC CIOSGGOC Ticket/submitN/AN/AN/A
32632Kenneth Herner2017-02-08Bern glideins not reporting in to FermilabProblem/Request2017-02-22ENG Action2017-02-23NormalElizabeth Prout
OSG Glidein Factory Support
(Hidden)UCSD glideinUCSD glideinosg-glidein-factoryMISGOC Ticket/submitN/AN/AN/A
32657Pieter Jacques2017-02-13rsv probe srmcp-readwrite failing after yum updateProblem/Request2017-02-13ENG Action2017-02-13NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32730Jean-Jack Riethoven2017-02-21User Certificate Request for Jean-Jack Riethoven(VO:HCC)Problem/Request2017-02-21RA/Sponsors to verify requester2017-02-21NormalAlain Deximo(Hidden)N/AN/AOSG-GOCHCCOIM/CertManager(user)N/AN/AN/A
32653Shawn McKee2017-02-13OSG Production RSV perfSONAR no longer sending messages to CERN AMQProblem/Request2017-02-21Scott to update2017-02-16NormalChristopher Pipes
OSG-GOC
Kyle Gross
(Hidden)psds0Perfsonar componentsOSG-GOCOpsGOC Ticket/submitN/AN/AN/A
32654Evgeniy Alexeevich Kuznetsov2017-02-13Need to delete JINR_Cloud resource groupProblem/Request2017-02-16Evgeniy Please Review2017-02-17NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32665Jiri Chudoba2017-02-14contact to fndca1.fnal.gov supportN/A2017-02-20ENG Action2017-02-22NormalChristopher Pipes
FNAL (Prod)
Elizabeth Prout
(Hidden)FNAL_GPGRID_4FNAL_FERMIGRIDFermilabFermilabGOC Ticket/submitN/AN/AINC000000819515
32681N/A2017-02-15Disaster Recovery - GlobalNOC Disaster Recovery Exercise (February 25th, 2017)Problem/Request2017-02-16N/A2017-02-25ElevatedVince Neal(Hidden)N/AN/AN/AN/AN/AN/AN/AN/A
32687Scott Teige2017-02-16Please configure check_mk to remove false alarmsProblem/Request2017-02-16ENG Action2017-02-16NormalOSG-GOC
Edgar Fajardo
(Hidden)psds0Perfsonar componentsOSG-GOCOpsGOC Ticket/submitN/AN/AN/A
32691Majid Arabgol2017-02-16decommissioning srm.rcac.purdue.eduProblem/Request2017-02-21GGUS Ticket Creation2017-02-24NormalVince Neal
USCMS Tier 2
FNAL (Prod)
GGUS (Prod)
(Hidden)N/AN/AUSCMSCMSGOC Ticket/submitUSER126676INC000000820680
32693Tanya Levshina2017-02-16FNAL Public dCache is disabled in OIMProblem/Request2017-02-16Tanya Please Review2017-02-17NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32712Aysel Kayis Topaksu2017-02-20SAM3 CE critical error for the site T2_US_VanderbiltProblem/Request2017-02-21TX Incoming2017-02-22ElevatedUSCMS Tier 2
GGUS (Prod)
Elizabeth Prout
(Hidden)N/AVanderbiltUSCMS_Tier2CMSGGUSUSER126711N/A
32715Tom Barron2017-02-20Broken links in certificate renewal agreementsProblem/Request2017-02-20ENG Action2017-02-20NormalVince Neal(Hidden)N/AN/AN/AN/AGOC Ticket/submitN/AN/AN/A
32724Jorge Iniguez2017-02-20User Certificate Request for Jorge Iniguez(VO:SBGrid)Problem/Request2017-02-21RA/Sponsors to verify requester2017-02-20NormalAlain Deximo(Hidden)N/AN/ASBGridSBGridOIM/CertManager(user)N/AN/AN/A
32731Mitchell Clement2017-02-21User Certificate Request for Mitchell Clement(VO:FusionGrid)Problem/Request2017-02-21RA/Sponsors to verify requester2017-02-21NormalAlain Deximo(Hidden)N/AN/AFusionGridFusionGridOIM/CertManager(user)N/AN/AN/A
32726tomas.javurek2017-02-21BNL FTS server in troubleProblem/Request2017-02-22TX Incoming2017-02-22CriticalUSATLAS (BNL Prod)
GGUS (Prod)
Elizabeth Prout
(Hidden)N/ABNL-ATLASUSATLASATLASGGUSALARM126727N/A
32727James Simone2017-02-21Host Certificate Request by James Simone(OIM user)Problem/Request2017-02-21Requester to download certificate2017-02-28NormalAlain Deximo(Hidden)N/AN/AN/AN/AOIM/CertManager(host)N/AN/AN/A
32729Alan Tackett2017-02-21User Certificate Request for Alan Tackett(VO:OSG)Problem/Request2017-02-21RA/Sponsors to verify requester2017-02-21NormalAlain Deximo(Hidden)N/AN/ACommunity Support CenterOSGOIM/CertManager(user)N/AN/AN/A
32732Sebastian Pulido2017-02-22Transfers failing to T2_US_CaltechProblem/Request2017-02-22TX Incoming2017-02-22ElevatedUSCMS Tier 2
GGUS (Prod)
Elizabeth Prout
(Hidden)N/ACIT_CMS_T2USCMS_Tier2CMSGGUSUSER126731N/A
32523Shreyas Bhat2017-01-30LC-glcc Reporting Account Failure dated 2017-01-24Problem/Request2017-02-17Close2017-02-21NormalChristopher Pipes
LC Hotline
Software Support (Triage)
Carl Edquist
(Hidden)N/AN/ALC hotlineALICEGOC Ticket/submitN/AN/AN/A
32331Amit Kumar2017-01-12Help with Getting RSV Metrics published correctlyProblem/Request2017-02-16Waiting for user action2017-02-27NormalChristopher Pipes
USATLAS (BNL Prod)
Software Support (Triage)
Matyas Selmeci
Kyle Gross
(Hidden)SMU_ManeFrame_CESMU_HPCUSATLASNovaGOC Ticket/submitN/AN/AN/A